FAQs
Do you sell in person?
Yes! We sell our products in person at Aloha Stadium on Wednesdays, Saturdays, & Sundays!
What ingredients do you use?
We pride ourselves in delivering the highest possible quality soaps & candles from Hawai’i to you! Our candles & wax melts are made from 100% hydrogenated kosher soy wax & high grade non-toxic fragrance oils. Our candles are contained in a reusable acacia monkey pod bowl or tin case. INOPLANIK candles have a burning time of 18-20 hours. Our soaps are made with unbleached vine grown loofahs, coconut oil, vegetable glycerin, & high grade non-toxic fragrance oils.
How do I burn your candles?
Keep the wick centered, straight, & trimmed no more than 1/4” at all times to prevent excessive flame & smoke. To prevent an uneven wax surface, allow the candle to melt evenly on all sides of the bowl & center on the first burn. Never leave a burning candle unattended & do not allow debris into the candle. Keep it away from drafts, children, pets, & flammable objects.
What is the standard shipping cost? Can I get a deal?
We use USPS flat-rate shipping. The shipping price is fixed.
Do you ship internationally?
At this time we do not.
What if I want to cancel my order?
If we have shipped out your order, we will subtract the shipping cost from your refund.
Why do the loofah soaps have debris in them?
It isn’t debris, but rather loofah seeds. Some loofah soaps may contain them, but not all. They come in beige, grey, brown, or black. They may be whole or broken up. They cannot harm you nor do they compromise the hygienic integrity of the soap.
I ordered a coconut soap and it was dark brown or light.
Our coconut soaps start out a light brown and grower darker over time.